Frequently Asked Questions

Do I need to see a doctor first?

Patients may self-refer for Podiatry. GP referrals are also welcome. Some insurance policies require that you are referred by a doctor, please check with your insurance provider. There are local NHS podiatry teams which your GP may refer you to. Please contact us if you have any questions.

Are we registered with insurance companies?

We are currently in the process of registering with all the leading medical companies. As an HCPC qualified Podiatrist with many years of experience we can reassure you that we will soon be a provider on all leading medical company insurance policies.

What happens if I am a new patient?

If you are attending our Clinic for the first your Podiatrist will ask you questions relating to your health and medication. It is important for the Podiatrist to have a detailed medical history so that any treatment provided is appropriate for your health status. Please could you bring a list of your most recent prescription so that our records are up to date and accurate.

Once a medical history has been taken the treatment will start.

What are your opening times?

8.30am-6.00pm – Monday
8.30am-5.00pm – Tuesday
10.30am-8.00pm – Wednesday
8.30am-2.00pm – Thursday
8.30am-5.00pm – Friday
8.30am-12 noon – (every other Saturday)

Should I stop taking medication before having a podiatry treatment?

Try not to alter any medication prior to your visit.

How long does an appointment last?

Treatment sessions for routine and general podiatry / chiropody treatments last half an hour. Biomechanical assessments are 60 minutes, nail surgery 60 minutes and verruca treatments around 20/30 minutes.

How many sessions will I need?

The first session includes an initial assessment and treatment. If you require routine chiropody it is likely that ongoing treatments would be recommended as hard skin, corns and nails continue to grow. For Biomechanical assessment the aim would be to devise a treatment plan that does not require regular follow up. However if you need follow up assessment or modification of the treatment plan to help cure your pain or injury this will be made available. Nail surgery in almost all cases provides a long term cure for ingrowing nails and as such once healing has been established no further sessions are required (nail surgery and redressing appointments are included in the one off price)

What will the treatment be?

For Routine Podiatry/ Chiropody treatments, the Podiatrist will use a scalpel to remove corns and callus and use nail nippers and a specialist nail file to cut and thin down nails – All of which are preformed gently and without pain (with the exception of corn removal which can be a little painful, although usually still mild).

A Biomechanical Assessment is a series of tests and measurements of joints and muscles. There is a series of static tests and a dynamic test where you will be asked to walk. Treatment is likely in the form of prescribed stretching and strengthening exercises and possibly may include the prescription of orthotics.

Orthotics are medical devices which are worn as an insole inside a shoe designed to aid foot function, stimulate muscle activity and to provide correction to dysfunction.

Verruca Treatment involves removing the hard skin that often covers the verruca and then applying silver nitrate to the verruca, the application of the silver nitrate a strong acid may sting a little but in many cases is not felt at all. The treatment finishes with a dressing application which would be removed 24-48 hours after the treatment. It is important to note that a course of treatments is likely (up to 6) and treatment is not guaranteed to work, however this is because a Verrucae is a virus and so there is no way of guaranteeing its eradication.

Nail Surgery is he removal of the entire nail or the part of the nail that is ingrowing. The procedure is performed with a local anaesthetic which is injected into the base of the toe which is being operated on, the injections can be painful. However once the toe is numb the removal of the nail is not painful. Once the anaesthetic wears off the toe can be sore and if you can take paracetamol, this is usually sufficient to reduce the pain levels significantly . Nail surgery provides a long term cure of ingrowing nails. Follow up redressing appointments are included in the price of the treatment.

How do I pay?

Payment terms – payment is required at the time of treatment by debit/credit cards, cash or cheque. A full list of our fees can be found here

Do you have parking facilities?


Free Parking is available in front (on street) and around the back of the clinic in Tescos.