FAQ

Frequently Asked Questions

Do I need to see a doctor first?

Patients may self-refer for Podiatry. GP referrals are also welcome. Some insurance policies require that you are referred by a doctor, please check with your insurance provider. There are local NHS podiatry teams which your GP may refer you to. Please contact us if you have any questions.

Are we registered with insurance companies?

We are currently in the process of registering with all the leading medical companies. As an HCPC qualified Podiatrist with many years of experience we can reassure you that we will soon be a provider on all leading medical company insurance policies.

What happens if I am a new patient?

You may have referred yourself, have been referred by another specialist or by Medical Insurance. We will discuss your problem and ask about your medical history. A thorough examination will then follow. We may request examinations and tests to assist and support our diagnosis.

X-rays, blood / urine analysis, ultrasonography, MRI, endoscopy can all be performed with no delay in the same building. If you have previous examinations and tests related to your current condition, please bring those along to the consultation. Also bring any copies of letters from other doctors or recent medication. It will help us to help you.

We will discuss with you the results of your examinations and we will recommend the proper treatment. Some conditions may be faced immediately by conservative or surgical treatment. In case you need surgery requiring general anesthesia, we arrange routine or urgent transfer by quick boat, state or private air ambulance to Athens or to your preferred destination (subject to stable medical condition). In special cases a patient can be escorted.

Otherwise, depending on the results of your examinations, the nature of the medical problem and your holiday plan, we will discharge you from our clinic, refer you on to another health professional or book you for surgery. If follow-up consultation or further consultations are required, we will indicate this and the staff will let you know the date and time of your next appointment.

What are your opening times?

8.30am-6.00pm – Monday
8.30am-5.00pm – Tuesday
10.30am-8.00pm – Wednesday
8.30am-2.00pm – Thursday
8.30am-5.00pm – Friday
8.30am-12 noon – (every other Saturday)

Should I stop taking medication before having a podiatry treatment?

Try not to alter any medication prior to your visit.

Howlong is an appointment?

Treatment sessions for routine and general podiatry / chiropody treatments last half an hour. Biomechanical assessments are 45 minutes, nail surgery 60 minutes and verruca treatments around 15 minutes.

How many sessions will I need?

The first session includes an initial assessment and treatment. If you require routine chiropody it is likely that ongoing treatments would be recommended as hard skin, corns and nails continue to grow. For Biomechanical assessment the aim would be to devise a treatment plan that does not require regular follow up. However if you need follow up assessment or modification of the treatment plan to help cure your pain or injury this will be made available. Nail surgery in almost all cases provides a long term cure for ingrowing nails and as such once healing has been established no further sessions are required (nail surgery and redressing appointments are included in the one off price)

What will the treatment be?

For Routine Podiatry/ Chiropody treatments, the Podiatrist will use a scalpel to remove corns and callus and use nail nippers and a specialist nail file to cut and thin down nails – All of which are preformed gently and without pain (with the exception of corn removal which can be a little painful, although usually still mild).

A Biomechanical Assessment is a series of tests and measurements of joints and muscles. There is a series of static tests and a dynamic test where you will be asked to walk. Treatment is likely in the form of prescribed stretching and strengthening exercises and possibly may include the prescription of orthotics.

Orthotics are medical devices which are worn as an insole inside a shoe designed to aid foot function, stimulate muscle activity and to provide correction to dysfunction.

Verruca Treatment involves removing the hard skin that often covers the verruca and then applying silver nitrate to the verruca, the application of the silver nitrate a strong acid may sting a little but in many cases is not felt at all. The treatment finishes with a dressing application which would be removed 24-48 hours after the treatment. It is important to note that a course of treatments is likely (up to 6) and treatment is not guaranteed to work, however this is because a Verrucae is a virus and so there is no way of guaranteeing its eradication.

Nail Surgery is he removal of the entire nail or the part of the nail that is ingrowing. The procedure is performed with a local anaesthetic which is injected into the base of the toe which is being operated on, the injections can be painful. However once the toe is numb the removal of the nail is not painful. Once the anaesthetic wears off the toe can be sore and if you can take paracetamol, this is usually sufficient to reduce the pain levels significantly . Nail surgery provides a long term cure of ingrowing nails. Follow up redressing appointments are included in the price of the treatment.

How do I pay?

Payment terms – payment is required at the time of treatment by debit/credit cards, cash or cheque. A full list of our fees can be found here

Do you have parking facilities?

Yes.

Free Parking is available in front (on street) and around the back of the clinic in Tescos.