Special Clinic Procedures as a result of Coronavirus

The clinic has now reopened. We would like to reassure you that we are maintaining our normal strict infection control procedures with intensive cleaning, decontamination, and sterilization. We would like to inform you that the special measures which were in place because of the coronavirus prior to the clinic closing remain. We can assure you the health and well-being of both patients and staff is of paramount importance. Please read below to see our practice policies in place for your safety.

IF YOU HAVE FEVER, PERSISTENT COUGH, COLD & FLU LIKE SYMPTOMS IN THE LAST 7 DAYS OR IF A MEMBER OF YOUR HOUSEHOLD HAS SYMPTOMS OF CORONAVIRUS, PLEASE STAY AT HOME, AND CANCEL ANY APPOINTMENT YOU MAY HAVE MADE WITH US ASAP & ISOLATE YOURSELVES. IN ADDITION TO THIS PLEASE CALL 119 AND ORGANISE TO BE TESTED (APPOINTMENTS CAN BE POSTONED OVER THE PHONE OR ONLINE)

To reduce the spread of infection, we request that ALL patients do the following:

• On arrival at the clinic please use the anti-viral hand wipes or gel on entering and leaving the practice. If you wish to wash your hands with anti-bacterial soap and water, please ask the podiatrist.
• The requirement of clients to wear a facemask during the treatment (these will be provided), or they can provide their own.
• To avoid as much surface contact, we ask for you to pay by card where possible
• We would be grateful if patients could only enter the clinic just prior to their appointment time in order to limit the number of people on the premises at any one time. If you are arriving on public transport, then please of course come in and wait.
• We are operating a comprehensive telephone reception service where appointments can be made, but when you arrive at the clinic there will not be anyone at the front desk.
• If a person NEEDS a chaperone or guardian when attending for an appointment, we would be grateful if they could limit this to one person where possible.

What our Podiatrist will do and how we will operate:

• Our Podiatrist will be wearing the advised PPE and special measures for patient hand hygiene and other infection control procedures remain and are carried out for each individual patient. There is no expectation for patients to wear PPE but of course you are welcome to wear any PPE you feel necessary but you must provide your own.
• We are sanitising door handles, card machines and waiting room surfaces between every patient.
• Appointment times have been reduced to ensure less contact time is spent with client and podiatrist.
• The clinic will operate a one way system with the entrance and exit being at opposite sides of the building. This is to ensure appropriate social distancing is maintained.
• It may be necessary to close the clinic at any time if we are advised to by the relevant organisations and/or if any of our staff show any symptoms, or if we decide closure is of the benefit of public health

We will continue to operate under guidance from the Government, NHS & Public Health England, The College of Podiatry & The Health & Care Professions Council (COP)

The health and well-being of our patients and staff and the wider community is our most important priority and we wish everyone and their family good health.